FAQ
Got questions? Our Frequently Asked Questions page is here to provide the answers. If you need further help please don’t hesitate to contact us.
FREQUENTLY ASKED QUESTIONS
Yes. We sell our products directly to customers either online or through our sales consultants.
Active Mobility is a registered NDIS provider specialising in the provision of mobility solutions for NDIS participants. We work collaboratively alongside participants and their carers and families as well as occupational therapists, allied health and support workers to achieve the participants desired goals and outcomes.
| CHANGING PLACES | ACCESSIBLE BATHROOM |
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- A height-adjustable adult-sized change table
- Constant-charging ceiling track hoist system
- A privacy screen
- Centrally-located peninsula toilet
- Circulation spaces as defined in the design specifications
- An automatic door with a clear opening of 950 mm at a minimum (1100 mm for beach and lake locations)
At Archability (by Active Mobility), our team provides top-quality equipment, expert guidance, and professional installation services. We prioritize compliance, offer continuous support, and tailor solutions to create the best Changing Places facilities. Reach out to us to discover how we can help.
- NDIS Support- Active Mobility is a registered NDIS provider specialising in the provision of mobility solutions for NDIS participants. Let us assist you with product trials, equipment hire, NDIS claims, quotes and more.
- Service and Repairs- Our service technicians are trained and experienced in repairing and servicing the brands we sell via our fully equipped workshops and service vans. We come to you and provide repairs and servicing on site.
- Occupational Therapists Support- Through our extensive range of services, including equipment trials, CPD training events, clinical expertise, after-sales support, and hire equipment, we aim to empower Occupational Therapists and improve the lives of their clients.
- Equipment Hire- We have a wide range of hire equipment and stock the latest models to keep you doing the things you love. Our hire range includes wheelchairs, scooters, commodes, patient lifting hoists, bathing aids, ramps, rehabilitation aids and more.
- Showroom Consultations- Our expansive showrooms are designed to allow healthcare professionals and their clients to see, test, feel, and try out products for themselves. Our knowledgeable staff is on hand to provide guidance and answer any questions.
For more information, follow Active Mobility Website.
Archability doesn’t sell directly to the public, but we have a network of trusted retailers across Australia. Reach out to our customer service team to advise you on the nearest retailer shop in your area.
| CHANGING PLACES |
|
| ACCESSIBLE BATHROOM |
|
- A height-adjustable adult-sized change table
- Constant-charging ceiling track hoist system
- A privacy screen
- Centrally-located peninsula toilet
- Circulation spaces as defined in the design specifications
- An automatic door with a clear opening of 950 mm at a minimum (1100 mm for beach and lake locations)
At Archability (by Active Mobility), our team provides top-quality equipment, expert guidance, and professional installation services. We prioritize compliance, offer continuous support, and tailor solutions to create the best Changing Places facilities. Reach out to us to discover how we can help.





